Privacy Policy

Last update on 25 April 2020.

This privacy policy explains how our organization uses the personal data we collect from you when you use our website (https://guidegree.com).

By using the services offered on our website, you accept the terms of this Privacy Policy.

Guidegree website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

What and how we collect your data

You directly provide most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntary complete a customer survey or provide feedback on any of our message boards via email.

  • Use or view our website via your browser's cookies.

  • Sent us an email requesting with a query or requesting a service.

Guidegree collects all the following data:

  • Personal identification information - name, email address, phone number, etc.

  • Visitor data - information about your browser, network, device, web pages you visited prior to coming to our website, your IP address, how you use our website (clicks, internal links, pages visited, scrolling, searches, timestamps). We share this information with our website analytics provider to learn about site traffic and activity. This data is analyzed in a depersonalized form.

  • Customer accounts - billing and shipping address(es), details about your orders, name, email address, phone number. We collect this information when you create a customer account on this website. We use this information to improve our checkout experience and customer service. 

  • Fonts - information about your browser, network, device, your IP address. This website uses font files from Google Fonts and Adobe Fonts and to properly display this site to you, servers where the font files are stored may receive personal information about you.

We share all collected data listed above with Squarespace, our website hosting and services provider.

How we use your data

Guidegree collects your data so that we can process your order, manage your account.

We also use your data to send you emails:

  • Marketing emails - we may send you marketing emails with special offers on products and services we think you might like. You can unsubscribe from these emails by clicking the link at the bottom of any email sent to you. 

  • Abandoned cart emails - you may receive an automated email within 24 hours after you abandon your shopping cart. The email will link back to this website, where you can pick up where you left off and complete your purchase. You can unsubscribe from these emails by clicking the link at the bottom of any email sent to you. 

  • Order and account emails - we may email you with messages about your order or account activity (account creation, password reset, etc.). You cannot unsubscribe from these emails.

  • Service related email - we may email you materials or other information related to a service you have purchased. You cannot unsubscribe from these emails.

We share all collected data listed above with Squarespace, our website hosting and services provider.

How and for how long we store your data

Guidegree securely stores your data at Squarespace, our service and hosting provider, and in our internal systems. We employ industry standard security measures designed to protect the security of all information collected.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

Sharing your personal information

We do not share or sell the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We disclose personal information to third parties under the following circumstances:

  1. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

  2. We may share personal information for legal, protection, and safety purposes.

  3. We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

  4. We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

  5. We may share information with Professional Advisors and Service Providers who need it to do work for us. These recipients may include third party companies and individuals to administer and provide the Service on our behalf (such as customer support, hosting, email delivery and database management services), as well as lawyers, bankers, auditors, and insurers.

  6. You may permit us to share your personal information with other companies or entities of your choice. Those uses will be subject to the privacy policies of the recipient entity or entities.

Your data protection rights

Guidegree would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • Opt-out - request to Guidegree stop sending you direct marketing communications which you have previously consented to receive.

  • Access - request to Guidegree for copies of your personal data. We may charge you a small fee for this service.

  • Correct - correct any information you believe is inaccurate. You also have the right to request to Guidegree to complete information you believe is incomplete.

  • Delete - erase your personal data, under certain conditions.

  • Restrict - restrict the processing of your personal data, under certain conditions.

  • Object - object Guidegree's processing of your personal data, under certain conditions.

  • Portability - transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email contact@guidegree.com

Cookies Policy

Cookies are text files placed on your computer to collect Internet log information and visit behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit https://www.allaboutcookies.org/

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

You can set your browser to not accept cookies. The website https://www.allaboutcookies.org/  shows how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.